Breeches.com is dedicated to offering our customers quality products at affordable prices. If you are not completely satisfied with your purchase, Breeches.com will accept returns of unused merchandise if returned within 30 days of receipt accompanied by original order receipt free of charge.
Returns are free of charge to offer convenience and timely refunds to our customers.
All returned merchandise must be unworn and returned in the same condition and packaging as originally shipped in.
Upon receiving the package, we encourage you to inspect items for damage or packing error.
For the health and safety of our employees and mitigate the risk of illness, returns of worn items, intimate wear and bits will not be accepted. Please compare your new bit with the old to ensure the sizing is suitable.
For returns on horse clothing, if hair or dirt is present on the returned item, a full refund will not be given. Upon receiving, please place a bed sheet under the blanket when checking fit.
For returns on footwear, please ship boots complete with the branded boot box inside a separate box for shipping.
All sales on Clearance items are final; returns will not be accepted.
Returns on international orders, please contact our Customer Service. Return shipping will be the responsibility of the customer.
How to Process and Ship Your Return
Start your return process by clicking the link in Order History in My Account or follow the link in your order confirmation email. For any orders outside of the U.S., please contact Customer Support at firstname.lastname@example.org.
For Guest orders- go to the Return Center and use the order number found in your order confirmation email.
Please include the Picking Ticket sent with your shipment to avoid delays in returns processing.
Once we receive notice that your return label has been scanned for the goods to be returned to our warehouse, the refund process will begin and you should see your refund within 48-72 hours..
You will receive an email notification of the refund in the form of original payment.