Breeches.com is dedicated to offering our customers the best quality products at an affordable price.
If you are not completely satisfied with your purchase, Breeches.com will accept returns of unused merchandise if returned within 30 days of receipt accompanied by original order receipt.
All returned merchandise must be unworn and returned in original packaging and/or boxes with all manufacturers’ tags attached. Used, abused, or broken after use items will not be accepted. Items without original packaging or with tags removed will not be accepted. All items must be in the same condition they were shipped in.
When you receive your package, we suggest you take a moment to inspect the items for damage, size, and color. If there was damage or an error was made please contact us ASAP, You may call us at 1-888-506-8831, email us at email@example.com or chat with us on our Live Chat.
For the health and safety of our employees, returns of worn items or intimate wear once it has been worn will not be accepted.
Please return boots in the boot box and the additional boot box. A $10.00 restocking fee will be applied to boots returned without the boot box.
When trying horse blankets or sheets on your horse, please place a bed sheet under the blanket. All horse clothing must be returned free of horse hair or dirt for a refund.
All returns are subject to inspection before a refund is given. Once inspected, a refund will be issued in the original form of payment. Please allow at least 2 weeks for returns to be processed. You will be emailed when the refund is processed.
We will not be accepting bits as returns due to health concerns as there are a number of diseases that are easily spread. Please compare your new bit (in the packaging) to the old bit for sizing. Once the bit has been in your horse's mouth and or the package has been opened we cannot accept it back as a return. We are looking out for the safety of all of our consumer's horses and so we hope you understand.
Clearance section items are final sale and not able to be returned.
Any returns for orders outside of the US, please contact Customer Support at firstname.lastname@example.org. You will be responsible for the return shipping.
How to Process and Ship Your Return
Start your return process by clicking the link in Order History.
For Guest orders - click here and use the order number found in your order confirmation email.
The cost of return shipping, $7.50 per order, will be deducted from your refund. Unless an exchange order is placed, then the return shipping is free.
Please include the Picking Ticket sent with your shipment to avoid delays in returns processing.
Once we receive your return you will be refunded to your original method of payment, minus the return label cost. You will receive an email notification of the refund.
Please allow at least two weeks for your return/refund to be processed.
Exchange orders will be released within 3 days of the return being delivered. We cannot place exchange orders on expedited shipping, so if you need your item quickly, please request a refund instead and place a new order.